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DOFF Cleaning · Ottery St Mary

DOFF Chemical Cleaning in Ottery St Mary

Stonehealth DOFF system — pressurised steam up to 150°C for listed and heritage stone. We work all over Ottery St Mary and the surrounding Devon area — St Mary's Church and the Tumbling Weir, The Square and Silver Street, Cadhay Manor and the towns between.

Free no-obligation quotes
25 yrs experience
£5m PL cover
Operative on a cherry picker DOFF-steam cleaning a commercial brick building, Devon — Ottery St Mary
25 years experience
£5m public liability
Family-run since day one
Biodegradable, commercial-approved chemicals
Trained to HSE & environmental standards
Free no-obligation quotes

The Moore & Franks approach in Ottery St Mary

Inland and tucked in the Otter valley, Ottery St Mary carries plenty of cob, render and old stone, and the river-bottom damp keeps north-facing walls green much of the year. DOFF chemical cleaning is the sensible route for soft, traditional fabric like this — superheated steam at low pressure rather than a high-pressure blast that would open up old render or lime joints. The heat kills the algae and lichen at root, and a biocide top-coat afterwards holds back the regrowth where it's wanted. Moore & Franks are a family-run Devon outfit, twenty-five years deep, insured to £5m. Clear advice and tidy, careful work on every job.

On the newer developments climbing toward West Hill and Tip Hill, owners are often surprised how quickly black algae streaks show on K-Rend and silicone render that's only a few years old. These sealed coatings frequently clean up better with a soft wash than with full steam heat, and we'll recommend whichever fits. Where DOFF suits, the heat lifts the algae without pushing moisture behind a render meant to shed water.

The older stone and cob homes around The Square, Silver Street and the lanes out to Cadhay are soft, breathable and porous, the opposite of what a pressure lance should ever meet. Low-pressure steam is the safe route, cleaning off moss and lichen by temperature while leaving lime render and old stone sound. Down by St Mary's Church the meadow mist can sit around for half the day, so the shaded frontages there green readily and reward a careful clean.

Climb toward West Hill and Aylesbeare common and the picture flips: open ground, wind-driven rain, and grime beaten deep into render and window reveals. The properties here take weather from a different quarter than the sheltered valley floor, and each needs reading on its own. Steam clears the ingrained grime by heat, and on scattered rural plots we plan our access and water supply before the day so the job runs cleanly.

Our Ottery St Mary customers are typically within 20 minutes of our Exeter base. We cover the wider EX11, EX10, EX5 postcode area and the surrounding villages (St Mary's Church and the Tumbling Weir, The Square and Silver Street, Cadhay Manor, West Hill, Tipton St John, Newton Poppleford).

How it works

A clear, repeatable process.

No surprises, no upsells. The same method every job — that's how you get the same result every time.

  1. 01

    Site visit & permits

    We confirm listed status, conservation consent and method statement before quoting.

  2. 02

    Test patch

    Discrete test patch agreed with you (and conservation officer if relevant) before main work.

  3. 03

    DOFF cleaning

    Stonehealth DOFF unit deployed across the agreed elevations.

  4. 04

    Photographic record

    Before/during/after photos for the file — useful if conservation reporting is required.

Moore & Franks work in Ottery St Mary
FAQ

Frequently asked questions

Quick answers to the questions we get asked the most. If yours isn't here, drop us a line — we reply same day.

There's no fixed price — DOFF work is quoted free after we've seen it. In Ottery St Mary access is often the cost factor, as the scattered rural cottages and farmhouses out toward Cadhay and Aylesbeare can take more setting up than a house in the centre of town.

The town and the villages around it — The Square and Silver Street, up to West Hill, out to Tipton St John, Newton Poppleford and the Cadhay side. Ottery St Mary is about twenty minutes from our Topsham base, in the EX11 postcode.

Yes. It cleans with heat rather than pressure, so it clears moss and lichen from soft cob, lime render and old stone without opening up joints or driving in damp. On genuinely delicate heritage walls we agree a test patch first before treating the full elevation.

Give us a call or drop a message and you'll hear back the same day, and we'll arrange a time to look. As a two-person family firm we work Monday to Friday, eight until five, pricing every job in writing before we begin.

Fixed price, in writing, guaranteed

Free, no-obligation quote within 24 hours.

Send a couple of photos or book a site visit — fixed price in writing before any work starts.

Call now Free quote